Senior Sales Manager (US)

Senior Sales Manager, RONIN International Inc, Remote - US

Join RONIN: a global, market-leading research organisation of over 30 years, with award-winning, multichannel data collection methods, and recognised leader in B2B, Healthcare and hard-to-reach survey research.

We are looking for a strategic, client-focused and results-driven individual, with strong leadership skills and commercial acumen for this pivotal role within RONIN, as we accelerate the growth in our US business.

About Us

RONIN International are a market-leading research organisation whose comprehensive range of services help organisations fully understand the thoughts and behaviours of their customers. We have an excellent track record in delivering thorough and insightful results to even the most challenging briefs. Offering both qualitative and quantitative market research worldwide, we are proud to be the research partner of many leading global brands.

Our clients are the largest firms in the Technology and Healthcare sectors, including IBM, Microsoft and Sanofi, plus market research agencies and consulting firms such as Kantar, GfK and Ipsos, who use our Global Data Collection Centre for consistent, high quality-data.

Part of the Rippleffect Group, RONIN International HQ is in London, we have global operations centres in London, Lancaster and Hamburg, and are registered as RONIN Research, Inc in the US.

The Opportunity

We are looking for a strategic, client-focused and results-driven individual, with strong leadership skills and commercial acumen for this pivotal role within RONIN, as we accelerate the growth in our US business.

As part of the wider UK-based Business Development team, this is a Senior Sales position leading and growing sales and business development activities in the US, with the potential to build a team, and become country-lead for the US business in the future.

Initially focused purely on targeting new business opportunities, there is huge potential within the significant US research market, to exploit RONIN’s established reptation and presence.

Working in collaboration with UK and wider Group colleagues, you’ll represent, promote and develop RONIN client and service capabilities, and ensure optimum project delivery, budget control and client satisfaction.

Key responsibilities & accountabilities will include:

  • Identifying and contacting target prospects, to present RONIN capabilities, and prompt and progress project costing requests
  • Effectively transitioning a commissioned project to operational teams (project management, CATI, digital recruitment, survey solutions), whilst maintaining an overview and liaising with clients as required to discuss issues, progress and changing project costs and feasibility
  • Tracking and reporting on proposals received, sales conversion, ongoing project performance to budget, quarterly sales performance, and other financial reporting
  • Working with the Managing Director and Marketing team to develop and refine marketing materials for the local market
  • Attending and exhibiting at North America & worldwide trade and events, and identifying new opportunities for new business prospecting and raising Ronin’s profile within the industry
  • Working with the Compliance Director on regional and local regulations and best practice, directory listings, and trade association and industry memberships
  • Meeting and exceeding personal sales targets, and in future, managing and reporting on team performance, and providing direction, development and support to BD team
  • Contributing to growth strategy, sales planning and team recruitment to enable targeted revenue growth

About You: (You don’t need to tick all the boxes to be considered, so please do still apply if you have some of what we’re looking for)

Demonstrable experience within the market research industry, ideally for B2B survey research

Proven success in sales, prospecting, account development, and client servicing, with a consultative and solution-focused approach

A results-driven, self-starter, comfortable working remotely, as sole employee in-country

Previous experience, or a strong understanding of operational research (within project management, CATI/phone, online, digital areas), and communicating with research professionals would be beneficial

An effective communicator, networker and relationship builder

Strong team player and leadership skills, with the appetite to build, grow, lead and coach a team to success

A strategic thinker with strong commercial and financial acumen

Location & Travel expectations

Ideally, you’ll be based in one of the major US research hubs and with a great existing network. You will be the first US employee, but as we grow, we would like the US team to be based in a central regional hub, within reasonable distance of each other, to enable get togethers in-person, on a fairly regular basis.

There will be travel involved in the role and we anticipate that you would be attending a US trade show or event every 3-4 weeks.

Why, and how to apply…

If you are looking for a new challenge with huge scope from a commercial, professional and development perspective, making maximum use of your honed sales skills, with potential opportunity to combine this with a team leadership and business management role, get in touch with us right away - email your CV & a paragraph telling us about you and why you are interested, to [email protected]

RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with, and eliminating unlawful discrimination. We base all our employment decisions on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.