Case Study

Human Resources Customer Satisfaction

Project
Background

This study aimed to connect with Human Resource Managers working with recruitment agencies as part of their recruitment strategy.

Research
Objectives

Respondents were sought from a range of company sizes, and with a variety of recruitment thresholds, in order to give a comprehensive data set.

Challenges faced
& Actions taken

RONIN employed a mixed methodology of online and CATI surveys to reach the maximum amount of HR Managers. 

A range of European targets meant RONIN conducted CATI interviews in local languages and provided full translations.