Consulting Services Buyer Insights

Overview

Consulting Services Buyer Insights

Working alongside a top five management consulting provider, we conducted research to decode the evolving needs of consulting services buyers. The project identified shifting business priorities and key challenges to highlight high-growth opportunities for providers across diverse global markets.

  • 50 30-minute Interviews
  • 12 Countries

Objectives

The goal of this research was to map out the current and future business priorities of consulting service buyers across 12 key Asia-Pacific markets. We sought to move beyond general feedback to identify the specific decision drivers that lead C-suite executives to choose one consulting firm over another.

The study provided a comprehensive view of the APAC landscape, covering:

  • East Asia: China/Hong Kong, Japan, South Korea, Taiwan
  • Southeast Asia: Singapore, Indonesia, Malaysia, Philippines, Thailand, Vietnam
  • Oceania: Australia and New Zealand

Methodology

Given the seniority of the target audience and the strict disqualification criteria, we implemented a high-touch recruitment strategy:

  • Executive Outreach: We utilized personalized one-to-one engagement to secure participation from C-suite executives and primary buyers.
  • Vetted Digital Sourcing: Strategic digital advertising was paired with manual screening to verify that every participant held genuine decision-making authority over consulting firm selection.
  • Niche Network Access: We leveraged our established network of senior professionals from previous high-level studies to ensure a reliable and authoritative sample.
  • Precision Quota Management: Real-time adjustments were made to balance recruitment across diverse markets, company sizes (from 1k to 10k+ employees), and various industries.

Sample & Coverage

C-suite Executives and Primary Buyers of Consulting Services

  • 30%

    1–5k Employees

  • 30%

    with 5–10k Employees

  • 40%

    10k+ Employees

Challenges

  • Reaching senior buyers with strict disqualification criteria (around consulting service usage and provider selection) added complexity.
  • Verifying that all participants had real decision-making authority over consulting firm selection.
  • Managing quotas across diverse markets, industries, and seniority levels required precision to secure a representative sample.


Our Approach

RONIN employed its proven expertise in engaging niche senior audiences:

  • Personalized one-to-one outreach for authentic and high-level engagement.
  • Verified digital advertising, with manual screening to guarantee qualified respondents.
  • Accessed a trusted network of senior executives from our previous research.


Results


The research provided a clear roadmap of how senior buyers select their partners and where they see the most value in consulting services:

  • Identified Key Decision Drivers: Reputation, specialized expertise, and a firm’s ability to align with a client’s specific strategic priorities emerged as the top factors for selection.
  • Growth Opportunities: The study pinpointed high-value areas where consulting firms can solve immediate challenges and enable long-term growth for their clients.
  • Strategic Insights: By interviewing the actual decision-makers, we delivered actionable data on how firms can better position themselves in a highly competitive APAC market.

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